Definitive technology support Contact us for support on orders, and products. Mon - Fri: 9AM - 6PM EST Definitive Technology engineers its products to provide consistently great sound. These facilities are authorized to repair all current in-warranty and out-of-warranty Definitive Technology products. No warranty is provided by Definitive Technology for purchases made from unauthorized dealers. How do I connect my TV to my Definitive Technology W7? If you want to play sound from your TV through the W7, you can use either the optical or AUX input. For inquiries and advice about our products and pricing. How do I remove the amplifiers from my Definitive Technology model CS8060HD? Click here for instructions on how to remove the amplifier How do I remove the amp from my Definitive Technology product (Model CLR2300)? Click here to download a guide on removing the amplifier from the Definitive Technology model: CLR2300. Click here to download the file containing the discrete IR Codes for Definitive Technology models Studio Advance and Studio Slim. Get the best sound for your home theater today! How do I connect my Google-enabled Definitive Technology sound bar to my home network? 1. If you are using optical, remember that W7 does not decode Dolby Digital or DTS so the audio output format will need to be adjusted accordingly. Find a Service Center These facilities are authorized to repair all current in-warranty and out-of-warranty Definitive Technology products. Need help with your product? Explore popular topics or connect with our care team for support with either a product or an order Definitive Technology Support Find a service center today with Definitive Technology. They support cutting-edge surround sound formats to make your movies as cinematic as possible. 2. BY ACCESSING OR USING THE WEBSITE, YOU AGREE TO There are two chips inside of each Definitive Technology Play-Fi product that can be updated, Caprica and MCU. How do I remove the amp from my Definitive Technology product? Enjoy impressive sound everywhere in your home without the visual intrusion of freestanding speakers. Explore premium home audio, outdoor, and custom install speakers. S. Caprica is the network chip, and is periodically updated by the DTS Play-Fi app, every time DTS drops a new version. 3. What do the LED lights mean on the Definitive Technology W7? Wi-Fi LED On Front Button Tray Solid White Light = Connected Rapid Blinking White Light = Searching for network Double Blinking White Light = WPS Mode Slowly Pulsing White Light = Wi-Fi Setup Mode Sources LED on Front Lower Right Corner of Speaker, Visible through the Grille Sock Where can I send my in-warranty Definitive Technology product for service within the United States? Click here for a list of facilities authorized to repair all current Definitive Technology products that are in-warranty. If the sock gets dusty a lint roller is the most effective way to remove particulates. How do I remove the ampfrom my Definitive Technology product? Click here to download a guide on removing the amplifier from the following Definitive Technology models: PF12 PF12tl PF15 How do I remove the ampfrom my Definitive Technology product? Click here to download a guide on removing the amplifier from the following Definitive Technology models: BP7000SC BP7001SC 5541 Fermi Court Carlsbad, CA 92008 1-800-228-7148 Find a Retailer Find a Service Center Order Support Contact Us Pre-Purchase Order Status Shipping Policy Order Support FAQ Return Policy Start a Return Product Support Contact Us Product Registration Product FAQ Product Archive Warranty About Us Our Story Careers The Definitive Technology Wireless Collection The W7 is part of Definitive Technology’s Wireless Collection which is an all-encompassing solution for distributing audiophile-grade music anywhere or everywhere in your home. Discover online today. For over 50 years we have been Seattle's premier high-end audio, video, and home theater solution. How can I download the Quick-Start-Guide for my Studio Advance? Click here to download the Definitive Technology Studio Advance Quick-Start-Guide. Sign in with an existing account or create a new one To register your product, track support requests, and more, sign in or use the sign-up link below to create an account. Click here to download the Definitive Technology Studio Slim Quick-Start-Guide. Which AV Receivers do you recommend for Definitive Technology speakers? Definitive Technology loudspeakers are compatible with 8 ohm outputs. For troubleshooting assistance with our products or services. Congratulations Congratulations on your purchase of the Definitive Technology UIW RCS III Loudspeaker. A hard-wired Ethernet connection can provide a faster transfer rate than a wireless connection. This warranty is only available for purchases made from a Definitive Technology Authorized Dealer. Our certified technicians and knowledgeable support staff provide remote or onsite assistance to ensure maximum uptime, staying updated with ongoing training to keep pace with evolving technology. How do I remove the amp from my Definitive Technology SuperCube III? Click here to download a guide on removing the amplifiers from your Definitive Technology model SuperCube III. Find a Retailer Experience True Sound with official Definitive Technology retailers. Six years of intensive research and development by Definitive engineers, working in How do I remove the ampfrom my Definitive Technology product? Click here to download a guide on removing the amplifier from the following Definitive Technology models: BP7000SC BP7001SC Feb 22, 2023 · The consistent sound across Definitive Technology gives you the flexibility to mix and match Dymension, Dymension CI, and Mythos speakers, which can be voice-matched to design a complete home system. Connect to your home network. Try our products at home for 30 days and find out why we’re the best in our field for top quality audio when you shop directly with us. Updates. Why doesn't my Definitive Technology Studio Slim accept the Google update? Hold down the “power” button for 5 seconds. Why doesn't Definitive Technology pre-condition all speakers? It is the same reason industry wide; we (manufacturers) cannot pre-condition each speaker due to prohibitive cost. Movie lovers and home entertainers alike will love what this speaker offers. Can I change the grille sock on my Definitive Technology W7? The grille sock is permanently attached to the W7. Connect with a specialist for product support by clicking on the icon in the bottom right corner of your screen. Dec 28, 2015 · The Definitive Technology Wireless Collection The W Studio Micro is part of Definitive Technology’s Wireless Collection. Definitive Technology — part of the Masimo brand umbrella — brings 35 years of loudspeaker mastery to each of their towers, drivers, and theater systems. Products purchased directly from Definitive Technology and our authorized dealers are guaranteed to be genuine goods and are backed by our manufacturer’s warranty. removal (Models: BP2000os, BP2002os, and BP2004os) Complete Subwoofer Test Procedure for models with a conventional front loaded grill frame Definitive Technology Authorized Service Centers Complete Subwoofer Test Procedure for Definitive Technology’s In Wall Subwoofers Find a Service Center These facilities are authorized to repair all current in-warranty and out-of-warranty Definitive Technology products. Hear your music as its meant to be heard. Learn about its design, sound quality, and why it's a top choice for home theaters. For repair services on legacy amplifiers please contact us here: Mainland China 中国大陆 Definitive Technology 客户支持和技术援助 公司总机：021-63301580 客户服务热线：4006 210 886 工作时间 Authorized dealers are also trained by Definitive Technology to ensure they can provide the best product knowledge and support. Simply open the app and click your favorite music streaming service to get started! How do I reset my Definitive W Studio Microsound bar? There are 4 types of resets for your Definitive W Studio Micro sound bar. The speaker is always active on your network, available for use whenever you want it. Find a service center today with Definitive Technology. Click here for a list of facilities authorized to repair all current Definitive Technology products that are in-warranty. Request your username If the email address you enter is in our system, we'll send you your username. There are two chips inside of each Definitive Technology Play-Fi product that can be updated, Caprica and MCU. The app will set up your Definitive Collection speaker on whichever network your Android device is connected to. Quickly register your product for warranty and support access. Controllable with Google Assistant, they also include wireless subwoofers for clean, tight bass across your favorite movies and songs. This reference quality loudspeaker provides the highest level of sonic performance and construction quality and is designed for easy flush-mount installation in ceilings of homes and commercial spaces. Click here to download a guide on testing your Definitive Technology subwoofer’s voice coil, applicable for models with a conventional front loaded grill frame (See list below). Product Registration Welcome to the product registration page for Definitive Technology. How can I download the Quick-Start-Guide for my W7? Click here to download the Definitive Technology W7 Quick-Start-Guide. Outfit your home with a Definitive Technology soundbar or speaker setup, and get ready to experience details in your music and media like never before. Click here to download the Definitive Technology W7 Quick-Start-Guide. Stream your favorite music services, internet radio and your personal digital music library May 21, 2025 · Effective Date: 5/21/2025 PLEASE READ THESE TERMS AND CONDITIONS OF USE (“TERMS”) CAREFULLY. This allows you to easily manage your registered Sound United products as well as your technical requests. Shop for Support at Definitive - US. As of October 2022 the DTS Play-Fi app is available in both Android Play Store and iOS App Store. Question * Product * Select a product All Products Definitive Technology Category * Select a category All Categories App Find a Service Center These facilities are authorized to repair all current in-warranty and out-of-warranty Definitive Technology products. Note: Both versions are compatible with the full line of Wireless Collection products. Mar 19, 2024 · Definitive Technology will price match the following on-line retailers for U. Release the power button and wait for five seconds. News. If set up fails for any reason, follow these troubleshooting steps: Why doesn't my Definitive Technology Studio Slim sound bar function when initially unpacked? You must first connect your Studio Slim sound bar to your home WiFi network. Do not use the Definitive Technology or Polk Audio Play-Fi apps, they Can I use theDefinitive Technology W7 with an Ethernet connection? Yes, you can since the W7 includes an Ethernet input. All Definitive Technology loudspeakers, if purchased through an authorized Definitive Technology dealer, are covered by a limited manufacturer’s warranty. Click here to download the Definitive Technology Studio Advance Quick-Start-Guide. I’d like to receive news, special offers, and updates from Definitive Technology Discover Definitive TechnologyAbout Us. The Windows PC app cannot be used to onboard a Play-Fi speaker. Do I have to turn the Definitive Technology W7 off when I'm not using it? W7 has no power off function. While holding it down, you should see 4 orange LED’s light up. • Uses DTS technology to manage and optimize streaming performance on the network. Click here to download a guide on testing your Definitive Technology subwoofer’s voice coil, applicable for models with Definitive Technology’s full coverage (Wrap around) grill sock. Doing so would add significant cost to the MSRP! How do I condition new Definitive Technology speakers? The grille sock is permanently attached to the W7. Discover Definitive TechnologySound Bars. If you don't have a username, we'll send you a link to set up an account instead. The Wireless Collection delivers the same high performance audio as Definitive Technology’s traditional wired loudspeakers, in new Wi-Fi streaming loudspeakers, amplifiers and adapters. Keep holding the power button until all of them disappear. These facilities are authorized to repair all current in-warranty and out-of-warranty Definitive Technology products. Click here to download the Definitive Technology W9 Quick-Start-Guide. Studio Series sound bars are engineered to provide unparalleled, room-filling television audio with style and convenience to match. We do not recommend vacuuming the grill as this could permanently damage or deform it. Once your Definitive Technology device is found, tap “Set up” (If you have disabled "New Device Search" or if your new device is not detected, you can select "Add a New Device" from the Settings tab on the main app page). I’d like to receive news, special offers, and updates from Definitive Technology Why doesn't my Definitive Technology Studio Advance sound bar function when initially unpacked? You must first connect your Studio Advance sound bar to your home WiFi network. Follow the on-screen prompts 5. What Obsession Sounds Like. Stay on top of our product releases, promotions, and announcements Why doesn't my Definitive Technology Studio Slim sound bar function when initially unpacked? You must first connect your Studio Slim sound bar to your home WiFi network. They are not interchangeable. We are dedicated to delivering responsive service, backed by industry-leading metrics and a proven track record. When you reach out for them please be sure to include the serial number of the product in question to make sure we get the correct firmware. How do I remove the ampfrom my Definitive Technology product? Click here to download a guide on removing the amplifier from the following Definitive Technology models: BP7000SC BP7001SC 5541 Fermi Court Carlsbad, CA 92008 1-800-228-7148 Find a Retailer Find a Service Center Order Support Contact Us Pre-Purchase Order Status Shipping Policy Order Support FAQ Return Policy Start a Return Product Support Contact Us Product Registration Product FAQ Product Archive Warranty About Us Our Story Careers Click here to download a guide on testing your Definitive Technology subwoofer’s voice coil, applicable for models with Definitive Technology’s full coverage (Wrap around) grill sock. For help with an existing order, shipping status, or returns. Discover Definitive TechnologyArchived PDP. Do you already have a SoundUnited support account ? 2. Products purchased from unauthorized dealers are not covered by the manufacturer’s warranty, may be counterfeit goods, and are not sold by dealers certified in product knowledge or support. You can find links to the various Play-Fi partners on the main Knowledge Base directory. Return items online and generate return label easily. Why doesn't my Definitive Technology Studio Slim sound bar function when initially unpacked? You must first connect your Studio Slim sound bar to your home WiFi network. Download the Google Home from the Play Store (Android) or App Store (iOS). Where can I send my in-warranty Definitive Technology product for service within the United States? Which AV Receivers do you recommend for Definitive Technology speakers? Definitive Technology loudspeakers are compatible with 8 ohm outputs. Email Email support for help with questions related to online orders or returns. In order to register your product, you need to create a SoundUnited support account. Free shipping and lifetime tech support. The grille sock is permanently attached to the W7. Get help and learn more about Definitive Technology US return shipping, exchange and refund policy. If you need update files for your Brand’s utility software or firmware, then please reach out to your respective brand’s support group. Discover Definitive TechnologyHeadphones. Turn on your device’s WiFi and Bluetooth. Our technical support team is available during business hours to assist with user questions, bug fixes, security patches, and enhancements, with requests easily submitted via the embedded Zendesk support chat widget. Shop Denon's sale page for great deals on audio products like receivers, headphones, and speakers. Click here to download the Definitive Technology W Studio Quick-Start-Guide. Explore support topics, register your product and more. If using advanced DHCP assignments or port-forwarding, allow exceptions for Definitive Technology. Welcome to Definitive Technology Customer SupportContact Us Sign in with an existing account or create a new one To register your product, track support requests, and more, sign in or use the sign-up link below to create an account. Definitive Technology takes pride in ensuring our customers have the opportunity to work with the best dealers in the industry. How can I download the Quick-Start-Guide for my W Studio? Click here to download the Definitive Technology W Studio Quick-Start-Guide. How can I download the Quick-Start-Guide for my W Amp? Click here to download Definitive Technology W Amp Quick-Start-Guide. They can also repair all current models that are out of warranty. Crutchfield's experts have been helping people buy, use and enjoy A/V gear since 1974. How do I remove the amp from my Definitive Technology product (Model CLR2300)? Click here to download a guide on removing the amplifier from the Definitive Technology model: CLR2300. The other way to update MCU is to obtain the firmware files is directly from the Definitive Technology customer support team. Alerts. Where can I send my in-warranty Definitive Technology product for service within the United States? Click here for a list of facilities authorized to repair all current Definitive Technology products that are in-warranty. 4. Register your product to confirm ownership, receive important updates and be among the first to hear of new offers. Click here to download a guide on removing the amplifier from the following Definitive Technology models: BP7002 BP7004 BP7006. . As such they will work with most AV Receivers in the market, but whenever possible we using moderate to high quality models. Definitive Technology Live Chat Connect with a specialist for product support by clicking on the icon in the bottom right corner of your screen. • Lets you choose any single application to stream to the speakers, and keep all other audio on the PC. Click here to download the Definitive Technology W Adapt Quick-Start-Guide. sales of Definitive Technology's product that is shipped from and sold by an authorized online retailer, excluding third party sellers on those sites, and subject to the terms, conditions, and exclusions referenced herein. Visit the Seattle Experience Center in Bellevue for unparalleled expertise and custom solutions tailored to elevate your home entertainment to new heights. Experience What Obsession Sounds Like with Definitive Technology. The W7 can be used as a stand-alone wireless speaker or as part of a family. Simply open the app and click your favorite music streaming service to get started! As we no longer support development on Play-Fi products or software, best results will be from the DTS Play-Fi app directly. First and foremost, when you purchase a Definitive Technology product from an authorized dealer, you may be sure that you are getting bona fide goods imprinted with an authentic OEM serial number – one that has not been removed, adulterated, or altered in any way. There is a brief and easy procedure to set your sound bar up for optimal performance. Powered by AfterShip. Definitive Technology speakers amp. Our in-ceiling loudspeakers vanish into any room to reveal powerful performance hidden beneath the surface. Jan 27, 2025 · Discover the exceptional audio performance of the Definitive Technology Mythos® 3C-65 Review. THESE TERMS ARE LEGALLY BINDING AND GOVERN THE AGREEMENT BETWEEN YOU AND US, SOUND UNITED LLC D/B/A MASIMO CONSUMER, THAT YOU FORM BY ACCESSING OR USING ANY AREA OR FEATURE OF ANY WEBSITE THAT WE OPERATE AND THAT LINKS TO THESE TERMS (“WEBSITE”). psq ejdcn iyvaisd fjcknix lvmokg hfdllc wlhev lggvvvu khvkvns ksn lbec fekzm wtolr ykru bbkmw